ORS Nasco

Become a Customer

Welcome to ORS Nasco!

As one of North America’s largest pure wholesale suppliers, ORS Nasco sells exclusively to distributors. We hope you’ll join our more than 12,000 distributors across the country who have discovered the value of wholesale that is uniquely ORS Nasco.

If you are a distributor and would like to buy from us, please print out our account application. For International distributors (not including Domestic), please print out our International account application. Return the completed form to the newaccounts@orsnasco.com or fax number printed at the bottom of the application. Please review our terms and conditions of sales and freight policy for more important information.

The ORS Nasco team looks forward to working with you.

The account application and terms and conditions documents are in Adobe® Acrobat™ file format. If you don’t have Acrobat™ Reader™, you may download it free from Adobe.

SALES

We sell only to distributors of safety, welding and industrial supplies.

CONVENIENT ORDERING

For Faster Service Please Use the Manufacturer’s Part Number. (Some Manufacturers use both Part Number and a UPC Number, and some use either a Part or a UPC Number. To find the item price, it may be necessary to search the ORS Nasco EPB (Electronic Price Book) using both numbers.

SALES DESK

Hours: 7:00 AM to 6:00 PM CST
Monday through Friday
Number: 918-687-5441 & 800-678-6577

24 HOUR SERVICE:

Transmit Orders, Inquiries, and other communications by FAX 918-682-5936

ELECTRONIC DATA INTERCHANGE:

We are offering a service to receive purchase orders and transmit invoices by means of EDI. Contact our IS Department for more information. 918-687-5441

PAYMENT TERMS

Payment 1% 10 Days - Net 30 days, from date of invoice. Cash Discounts are not allowable on FREIGHT or Miscellaneous charges. Past Due invoices will be subject to finance charges at the highest rate permitted by law.

Customer is responsible for all collection fees and attorney's fees (where allowed by law) in connection with any past due amount.

There is a $35 fee for ALL returned checks.
INTERNATIONAL customers will be invoiced in U.S. Dollars.

CREDIT CARDS

We accept Visa, Mastercard, and AmExp

General Conditions

Prices are subject to change without notice and cannot be guaranteed. Orders will be billed at prices in effect at the time order is received. The shipment of orders is subject to approval by our Credit Department. Access to the ORS Nasco Electronic Price Book is not to be construed as an offer to sell.

RETURN MERCHANDISE AUTHORIZATION POLICY

  • Return requests must be approved, processed, and returned to our distribution center within 60 days of the original invoice date
  • All returns are subject to a restocking fee
  • All approved RMA’s must include the RMA number and be in sellable condition as determined by ORS Nasco or the returned merchandise will be returned to the customer and denied credit
  • If the return was necessitated by our shipping mistake we will pay for the return freight, otherwise freight is the customer’s responsibility
  • Non–stocks, discontinued, and special order items including directs and G ranked inventory will not be available for returns
  • All unprocessed RMA requests will be canceled on the 61st day from invoicing
  • Manual orders placed by AIM customers will follow this policy
  • All exception requests should be routed through the RSD to the VP of Sales and requires approval by the VP Sales, VP Operations, and VP Marketing
  • Claims, shortages, damaged or defective goods must be reported within 10 days after receipt of shipments. Claims for shortage or damaged material caused by common carrier must be noted at the time of receipt and filed against carrier responsible. The value of defective material is the limit of liability.

RMA/Credit Request Form

MANUFACTURER WARRANTY POLICY

In no event will ORS Nasco be liable for any incidental, indirect, special, punitive or consequential damages or losses of any kind, including damages for loss of profits or revenue, irrespective of the nature of the claim, whether in contract, tort, warranty or otherwise. The maximum liability of ORS Nasco, if any, for all direct damages, irrespective of the nature of the claim, is limited to an amount not to exceed the price the distributor paid for the particular product at issue (or, if the claim involves services, the price paid for the product to which such services relate).

Warranty claims must be made within the time frame set forth in the manufacturer’s written warranty included with the product, if any, and are subject to the terms and conditions of the manufacturer’s warranty.

DEFECTIVE MATERIAL

The manufacturers’ written warranties apply to all materials sold.No other warranty, expressed or implied is offered.Contact the Customer Service Department for prior authorization before returning defective material, 918-687-5441.

All shortages/damages must be noted on the original freight bill from carrier and communicated to ORS Nasco within 10 working days. (All damages/shortages not noted on original freight bill will not be issued credit.)

SMALL ORDER CHARGE

Orders less than $100.00 will incur the current small order charge service fee.

MATERIAL SAFETY DATA SHEETS, COUNTRY OF ORIGIN, CERTIFICATE OF COMPLIANCE*

M.S.D.S., COO, and Cert sheets are available upon request on the applicable products we distribute. A MSDS link list is available for download on epb under the directory. COO is on all products on the details screen of epb. Certs will require the specific lot number of the product to obtain with each request.

CONTINENTAL U.S.

An order of $1,500.00 net to one destination will be shipped PREPAID, within the 48 contiguous United States, via common carrier. If special routing or expedited transportation is required, the total expense will be assumed by the distributor.

EXCEPTIONS:

Floor Sweep, Safety Cabinets, JOBOX's, and Oil-Dry cannot be combined to fulfill freight paid requirements. Some other items will also be excluded from the freight policy and quoted FOB Factory (No Freight Allowed). An example would be large Wilton machinery or 55 Gallon Drums of Chemicals. If you have any questions, please confirm those items with our Sales Department.

If the Order is not $1,500.00 net, material will be shipped via common carrier freight collect unless freight arrangements are made.

FREIGHT

We will ship F.O.B. shipping point and prepay freight at the lowest published tariff within the continental United States on orders with a net value of $1,500 or more and backorders from these orders except on the products listed below. Orders with a net value of less than $1,500 and backorders from these orders will be shipped freight collect. The following products are F.O.B. shipping point, freight collect and cannot be included to make up a prepaid order:

  • Merchandise not cataloged, certain imprinted items and special non-stock items.
  • All 55 gallon drums of chemicals.
  • Sumner Grasshoppers.
  • Phoenix – Rebating/Reconditioning and Flux Ovens, including parts and accessories for same.

Other products with freight exceptions as published on distributor net prices and/or discounts.
When special routing is requested, any extra charge incurred will be added to the invoice.

UNATTENDED DELIVERIES

If customer elects to provide access its facility for unattended deliveries, then customer is responsible for securing the delivery area. Customer is deemed to have custody of the merchandise upon completion of the delivery to the agreed upon secure area and customer waives any claims against ORS Nasco for any lost, damaged or destroyed merchandise identified by customer after delivery. However, if customer believes that an error was made by ORS Nasco in the quantity or type of merchandise delivered, then customer may bring such matter to our attention within 24 hours after the delivery. ORS Nasco will then investigate the matter and if we determine that an error was made in fulfilling the order, we will inform you and will rectify the situation through either the returns process or the issuance of a credit, in our discretion.

INCLEMENT WEATHER

Please note that while we strive to meet all promised delivery dates, they are estimates only, not a guarantee. ORS Nasco is not responsible for deliveries that are delayed due to national disasters or inclement weather conditions. Refunds for shipping or freight charges will not be eligible for credit or negotiation.

FULL PACKAGE SHIPMENTS

All aerosol and liquid products will be shipped in full package quantities. Full package quantity orders are requested but not mandatory.

ROUTING

We reserve the right to specify the routing on all shipments on which there is a freight allowance. If transportation other than what we specify is used, the customer must assume any additional charges if the cost is higher. Hazardous materials (HAZMAT) shipments may be limited to restrictions via carriers.

UPS & FED EX SHIPMENTS OF DOT HAZ MAT

UPS will charge $25.00 for each hazardous material package requiring U.S. Department of Transportation shipping papers.

Additional Handling per package - $8.00

  • Any article that is not fully encased in an outside shipping container.
  • Any article that is encased in an outside shipping container made of metal or wood.
  • Cans or pails that are not fully encased in a shipping container made of corrugated cardboard.
  • Any package that exceeds 60 inches in length.

Hazardous Materials charge per package requiring shipping papers under 49 C.F.R. Section 172.200 – $25.00 applies to Ground.

FUEL SURCHARGE

Effective May 1, 2011, ORS Nasco, Inc. will implement a fuel surcharge on all invoices based on the price of diesel fuel which is the primary driver of the additional costs we have incurred. The fuel surcharge percentage will be calculated each month based on the average cost of diesel for the previous month. The table below outlines the nominal amounts that will be charged.

Fuel Surcharge

The fuel charge amount will change monthly based on the average cost of diesel for the previous month without additional communication. We understand that this is a challenging environment and have worked hard to avoid this decision through numerous cost reduction projects.

The fuel surcharge will be in effect for all orders and all customers except for will call orders and orders where the customer pays for the freight with freight carrier directly.

*Country of Origin, MSDS, and Certificate of Compliance information are based on information provided by product manufacturers. ORS Nasco, Inc. has not independently verified this information and does not warrant its accuracy.