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Sales Terms & Conditions

SALES DESK

Hours: 7:00 AM to 7:00 PM CST
Monday through Friday
Number: 800-678-6577

24 HOUR SERVICE:

Check pricing and availability, place orders, review and track orders and view account status at www.orsnasco.com

ELECTRONIC DATA INTERCHANGE:

We are offering a service to receive purchase orders and transmit invoices by means of EDI. Contact our IS Department for more information. 918-687-5441

PAYMENT TERMS

Payment 1% 10 Days - Net 30 days when remitted electronically or by check from date of invoice. Cash Discounts are not allowable on freight or miscellaneous charges. Past due invoices will be subject to finance charges at the highest rate permitted by law

Customer is responsible for all collection fees and attorney's fees (where allowed by law) in connection with any past due amount.

There is a $35 fee for ALL returned checks.
INTERNATIONAL customers will be invoiced in U.S. Dollars.

CREDIT CARDS

We accept Visa, Mastercard, and American Express. All Credit Card term orders are processed with an additional 15% authorization of the total order amount. (Once the order ships only the amount of the invoice will be charged)

GENERAL CONDITIONS

Prices are subject to change without notice and cannot be guaranteed. Orders will be billed at prices in effect at the time order is received. The shipment of orders is subject to approval by our Credit Department. Access to the ORS Nasco Electronic Price Book is not to be construed as an offer to sell.

RETURN MERCHANDISE AUTHORIZATION POLICY
MANUFACTURER WARRANTY POLICY
DEFECTIVE MATERIAL

The manufacturers’ written warranties apply to all materials sold. No other warranty, expressed or implied is offered. Contact the Customer Service Department for prior authorization before returning defective material, 800.678.6577.

SMALL ORDER CHARGE

Orders less than $100.00 ($300.00 for international) will incur the current small order charge service fee.

WILL CALL ORDER PICKUP
SAFETY DATA SHEETS (SDS), COUNTRY OF ORIGIN, CERTIFICATE OF COMPLIANCE*

SDS, COO information, Prop 65 information, and manufacturer certificates for applicable products are available. SDS links, COO information, and Prop 65 warnings can be found on www.orsnasco.com in product detail pages. If you do not see an SDS link for the products you are looking for, please email sds@orsnasco.com. You can also download excel files containing all COO and Prop 65 information from the Library page of www.orsnasco.com (login required). Manufacturer/product certifications request form can be found in the Library page or literature@orsnasco.com.

*Country of Origin, SDS, and Prop 65 information are based on information provided by product manufacturers. Manufacturers provide manufacturer certificates. Essendant Industrial LLC, dba ORS Nasco, has not independently verified this information and does not warrant its accuracy.

FREIGHT

We will ship F.O.B. shipping point and freight paid within the continental United States on single destination orders with a net value of $1,500 or more. Orders below $1,500 and subsequent backorders will be shipped pre-pay and add on ORS Nasco’s pre-approved carriers. We reserve the right to exclude high cube freight intensive products from pre-paid calculations: i.e. storage boxes, 55 gallon drums and other over dimensional items. Any special routing defined by the customer will be their sole responsibility and freight charges will be added to the invoice. Accessorial charges related to your shipment are your responsibility and be will added to the invoice. Examples include, but are not limited to, the following: DOT Hazmat shipments, Residential, Delivery/Destination add.

Promised delivery dates are estimates only, not a guarantee. ORS Nasco is not responsible for deliveries that are delayed due to factors outside of its control.

FUEL SURCHARGE

All orders (except for will call orders) are subject to a fuel surcharge (FSC) based on the average cost of diesel fuel. (ORS Nasco refers to published information to determine average cost.) The FSC percentage specified in the table below will be applied against the value of the invoice. The table below outlines the FSC percentage that will be charged.

Fuel Surcharge

The FSC percentage will change monthly based on the average cost of diesel fuel for the previous month without additional communication.